About the Role
As a Client Engagement Specialist at Lamoon, you’ll serve as the key liaison between our consulting teams and clients. You’ll manage communications, ensure project alignment, and support seamless delivery. This role is ideal for highly organized professionals who are client-focused, detail-oriented, and thrive in fast-paced environments.
Responsibilities
Act as the primary point of contact for client communications and inquiries
Coordinate project timelines, meetings, and deliverables to ensure successful execution
Maintain accurate records of client interactions, project updates, and feedback
Collaborate closely with consultants, analysts, and designers to align internal execution with client expectations
Anticipate client needs, resolve issues quickly, and ensure a smooth client experience
Support proposal development and ongoing relationship management
Requirements
2–4 years of experience in account management, client services, or project coordination
Strong interpersonal and communication skills (written and verbal)
Excellent organizational skills and attention to detail
Proficient in project management tools (e.g., Asana, Trello, Notion, or Monday.com)
Ability to manage multiple projects and priorities effectively
Bachelor’s degree in Business, Communications, Marketing, or related field
Nice to Have
Experience working in a consulting firm or agency environment
Familiarity with CRM tools and client onboarding systems
Understanding of B2B or enterprise-level project cycles
What We Offer
Remote flexibility and global team collaboration
Opportunity to work with leading brands and decision-makers
A people-first, supportive culture
Career development and growth into client strategy or delivery roles
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